We offer a 30 days money-back guarantee on all our vitamin supplements. If you're not satisfied with your purchase, contact our customer support team within 2 days from the date of delivery to initiate a refund process.
To return a product, please follow these steps:
- Contact our customer support team at info@myvitafood.com to request a Return Merchandise Authorisation.
Once we receive the returned item, we will inspect it and process your refund within 7 days. The refund will be issued to the original payment method used during the purchase.
- The product must be in its original, unopened packaging.
- The return must include all accessories, manuals, and any other items included in the original shipment.
- Opened or used products are not eligible for a refund.
- Shipping and handling charges are non-refundable.
If you receive a damaged or defective product, please contact our customer support team immediately. We will provide instructions on how to return the item and, if applicable, replace it.
For any questions or concerns regarding refunds and returns, please contact our customer support team at info@myvitafood.com